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Shipping time and costUpdated 4 months ago

Logistics 

  • Orders are fulfilled from Boston, MA in the USA.

  • Orders are typically fulfilled within 1-2 business days. Orders received after 12pm (noon) Eastern Time will typically be fulfilled next business day.

  • Shipping times are generally 3-7 business days (USA) and 7-21 days (international).

  • Please allow extra time for processing and shipping as there can be occasional delays due to holidays, weather, and unforeseen circumstances with carriers.

  • If you are planning to receive your order at a temporary address, such as a hotel, we recommend placing your order with a buffer time before your expected arrival.

  • If you have any concerns or need assistance with your order, please contact our customer support team at 857-425-3616 (toll free: 877-870-3588) or via email ([email protected]) as soon as possible. We are super friendly and will try our best to accommodate (but we don't have magical powers where it comes to national/global logistics 😅)




US Shipping

  • Shipping is free to US addresses!

  • Our packages are sent via USPS, unless another shipping method is selected by the customer.

  • Packages are typically fulfilled within 48 hours of purchase (excluding weekends) and generally take 3-7 business days for US destinations.




International Shipping

For international orders, please check out International Shipping resources. 





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