FODZYME® Help Center logo
FODZYME® Help Center logo

All articles

Shipping and Billing

Do you offer special discounts?

Yes! Take our 30-second quiz for 10% off your order. You'll get both a discount code and insight into whether FODZYME is a great fit for you. For students, first responders, or those in financial need - please email [email protected]

Did you order from Amazon and need help?

If you ordered from Amazon and have concerns about:. getting the best results. damaged items. refunds. returns. etc. We can help! Just email [email protected] and let us know what's going on. We can assist.

Do you offer free samples?

All first-time purchases are backed by a 30-day refund policy, giving you the confidence to try FODZYME risk-free. Are you working with a clinician? - RD, Gastroenterologist, etc. If you are working with a clinician, you may be eligible for a free sa

Is FODZYME eligible for HSA?

Yes! We’ve teamed up with TrueMed to help customers save on their FODZYME orders by using their Health Savings Account (HSA) or Flexible Spending Account (FSA) accounts. The process to get qualified for HSA/FSA reimbursements includes three steps:. A

My order arrived damaged. What can I do?

Please send us an email at [email protected] with a photo of the damage and your order #. We'll work as quickly as possible to make it right!.

Can I return FODZYME?

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund. This only applies to the first item of your first order. We will refund you for the full cost of the product minus shipping, VAT, or duties—no

What payments do you accept?

We accept Visa, Mastercard, American Express, Shop Pay, PayPal and Google Pay. We unfortunately do not accept cash, checks, money orders, or cryptocurrencies (yet).

Shipping time and cost

How long does it take to ship?

Do you ship internationally?

Do you have international retailers?

Return and Refund Policy

Refund policy We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund. This only applies to the first item of your first order, purchased through fodzyme.com. We will refund you for the full cost of