We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund. This only applies to the first item of your first order.
We will refund you for the full cost of the product minus shipping, VAT, or duties—no questions asked. Just reach out to our care team at (857) 425-3616 or email [email protected] and someone will be happy to help.
Refunds take approximately 2-5 days to process. You’ll also need the receipt or proof of purchase.
You can always contact us for any refund questions at [email protected].
If your refund request is outside of the 30-day guarantee, we are unable to issue a refund or offer credit. Additionally, if you cancel your subscription and reactivate that same subscription at a later date, you are no longer eligible for a refund.
If your shipment is returned to sender, we will contact you within 30 days and offer to reship your order or issue a full refund.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.